Our friendly support team is always happy to help. You can reach us via email, live chat, or the contact form on our website — and we’ll get back to you as quickly as possible.

Most orders arrive within 3 to 5 business days, depending on your location. You’ll receive tracking details as soon as your order ships.

No worries. If something’s wrong with your order, just let us know within 7 days of delivery. We’ll replace it or issue a refund — whatever makes it right.

Yes. We accept returns on most unused equipment within 7 days of delivery. Consumable products (like coffee or baked goods) may not be eligible unless unopened. Check our Returns Policy for details.

Absolutely! We’ve created beginner-friendly kits and brew guides to help you get started. You can also explore our blog or reach out for personalized recommendations.